What I Don’t Like About Gmail

[Gmail](http://gmail.google.com) is great, everybody knows that. It’s interface is original and intuitive. For users who subscribe to a lot of mailing list it is indispensable because its interface offers a very easy way to manage threads of messages. However, there lies the problem. Recently I’ve seen the trend that more Gmail users don’t bother to tidy their messages before they send them to the list. They treat a mailing list like an IRC forum. It is a pain to see more people post oneliner, [top posting](http://en.wikipedia.org/wiki/Top-posting) or both :(. Gmail users also tend not to remove unnecessary quoting, partly because they don’t even see the quoting. However it annoys the hell out of everybody that don’t use Gmail as their email client. And of course it also wastes bandwidth.

I’ve seen the shift of ‘store and forward interface’ (for lack of better terms) to ‘chat interface’ in other areas than email. In ‘store and forward interface’, a user compose a message, sends it, and the interface closes. In ‘chat interface’, when the user sends the message, the interface doesn’t terminate, it stays and shows the last message the user has sent and offers a place where the user can send another message. If the recipient responds, the response will be shown in the same interface. I’ve seen this shift in instant messaging. The first version of [ICQ](http://www.icq.com) used the store and forward style, however recent versions have shifted to chat style, at least by default. Other instant messaging systems also prefer chat style conversation. In some mobile phones we can also send and receive SMS in chat style instead of in store and forward style. However, please remember that email is different from both technologies. Many users of email are not using Gmail and easily annoyed by the ignorance of some of Gmail users.

Gmail users, please tidy your messages before you sent them to the list. Thank you.


  1. I use Gmail for some kinds of my leisure time, but this opinion is far from my apology: I see many users using various email clients also write top-posting. Some “propose” argument that their email conversation is well-ordered chronologically; the others are simply lazy erasing old message(s). From user interface standpoint, cursor’s position also helps people to do such, because it always stand at the first line — at the top.

    The problem with Gmail is much more, because old message is hidden by JavaScript and textarea is filled with some blank lines *before* old message.

    So, if at first the top posters did it because laziness, now they come into self-conclusion that their action is well-accepted.

  2. sori keluapan, baru inget .. okelah user banyak yang salah dengan tingakh lakunya tidak menghapus bagian imel yang tidak perlu .. tapi sebenarnya ada yang lebih menyedihkan dari kebiasaan buruk user ini. Yaitu komunitas ngejunk itu sendiri .. kenapa bikin komunitas seperti itu .. klo gk ada kan jelas2 benwitnya tidak akan terhambur seperti ini .. :p. Sapa foundernya neh?!! :p

    kakakkaka . jangan serius2 .. saya juga suka ngejunk .. :p

    jadi meau mengubah kultur yang mana: junker, atau email writernya????

  3. Kalau gitu, mari sama2 angkat tangan tanda setuju “ngejunk itu dilarang”, jadi mulai sekarang hentikan junk :)
    Kalau masalah hapus email yang nggak perlu (baca: old message(s) ketika reply sebuah email di milis, menurut saya sih nggak harus, yang harus tuh menghapus quote yang berupa footer (bukan isi dari email itu sendiri), nah kalau ini saya sih sudah melakukan dari dulu :)

  4. saya gak setuju kalo “ngejunk itu dilarang”. junk-ing sudah saya anggap sebagai salah satu cara melepas penat. ya … seperti merokok lah. tapi merokok pun ada etikanya. kalau kita berada di tempat yang menempel tulisan “DILARANG MEROKOK” atau “DAERAH BEBAS ROKOK”, jangan merokok di situ.

    sama juga dengan junk-ing, kalo di milis yang tidak menerima junk, ya jangan nge-junk. cuma, ya susah kalo udah jadi junker akut. seperti perokok akut, sekalipun udah dilarang, tetep aja curi2 cara untuk merokok.

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